Platform feature
Keep customers informed by SMS, automatically
Fewer “where is my order?” calls and fewer failed deliveries.
Why your business needs Automatic SMS notifications
Key benefits and tangible results in day-to-day work
01
Status-based SMS
Choose which statuses send a message and write the text once with the customer's name and order number.
02
Marketing SMS
Select orders on the board and send a promotion or thank-you message to those customers.
03
Full history
See every message that was sent and its status.
How Automatic SMS notifications works in practice
STEP 1
Connect SMS Office
Enter your SMS Office API key in the SMS section.
STEP 2
Write templates
Use {name} and {order_id} to personalise messages.
STEP 3
Move orders
Messages go out as orders change status.
Related features
Frequently asked questions
Which plan includes SMS?
Automatic SMS is part of the Premium plan.
Who pays for the messages?
Messages are sent through your own SMS Office account, so SMS costs are billed by SMS Office.
Put Automatic SMS notifications to work in your shop today
Save hours of routine work every day and take your sales to the next level.
Get started now