Platform feature

Keep customers informed by SMS, automatically

Fewer “where is my order?” calls and fewer failed deliveries.

Why your business needs Automatic SMS notifications

Key benefits and tangible results in day-to-day work

01

Status-based SMS

Choose which statuses send a message and write the text once with the customer's name and order number.

02

Marketing SMS

Select orders on the board and send a promotion or thank-you message to those customers.

03

Full history

See every message that was sent and its status.

How Automatic SMS notifications works in practice

STEP 1

Connect SMS Office

Enter your SMS Office API key in the SMS section.

STEP 2

Write templates

Use {name} and {order_id} to personalise messages.

STEP 3

Move orders

Messages go out as orders change status.

Related features

Frequently asked questions

Which plan includes SMS?

Automatic SMS is part of the Premium plan.

Who pays for the messages?

Messages are sent through your own SMS Office account, so SMS costs are billed by SMS Office.

Put Automatic SMS notifications to work in your shop today

Save hours of routine work every day and take your sales to the next level.

Get started now